New customers can ask about heating oil delivery discounts, automatic delivery enrollment savings, service plan options, and seasonal heating offers.

Frequently Asked Questions About Oil Delivery and HVAC Services

Are your technicians licensed and insured for water heater and boiler services?

Yes, all of our HVAC technicians are fully licensed in New York and carry both general liability and workers’ compensation insurance. This means your home and family are fully protected during any boiler installation, water heater repair, or heating system maintenance work. We maintain current certifications and are happy to provide documentation before any service begins.

How quickly can you deliver emergency heating oil when I run out unexpectedly?

We offer same-day emergency heating oil delivery throughout New Rochelle and Westchester County. During peak winter months from December through February, when demand peaks in our region, we prioritize emergency calls to ensure your home stays warm without unnecessary delays. Call us at 914-637-0070 and we’ll dispatch a truck to your location within hours, depending on current route schedules.

What payment methods do you accept and are there any hidden fees?

We accept all major credit cards, checks, and ACH bank transfers for both heating oil delivery and HVAC services. Our pricing is transparent from the start, with no hidden fees or surprise charges added to your invoice. The price you receive in your quote is the price you pay, whether you’re scheduling a boiler installation or arranging regular oil deliveries.

Can I set up automatic heating oil delivery and how does the scheduling work?

Absolutely. Our automatic heating oil delivery program monitors your tank level and schedules regular deliveries based on your home’s usage patterns, so you never run dry during the heating season. Many homeowners in Westchester County prefer automatic scheduling because older homes with combined heating and hot water systems consume oil consistently throughout winter. We’ll set up a convenient schedule that works for you and send reminders before each delivery.

Do I need to be home during heating oil delivery or boiler installation?

For standard heating oil delivery, you do not need to be home, as our drivers access your tank directly. However, for boiler installation or water heater replacement, we do ask that someone be present to provide access and answer questions about your heating system setup. We’ll schedule installation at a time that works best for you and confirm the appointment the day before to ensure convenience.

Ready to Secure Reliable Heating This Season?

Contact us today to schedule service, arrange automatic delivery, or speak with a technician about your heating system needs.

Request Your Service Today